Contact Support

Contact LANDesk for customer and technical support, or to check on the status of an existing issue.

BY PHONE

LANDesk HOLIDAYS

In North America (toll free)
Available 8:00 a.m.–8:00 p.m.
Eastern Time
1-800-581-4553

In Latin America
1-801-208-1783

In Europe, Middle East and Africa
44 (0) 118 955 0999

In Asia Pacific
1-801-208-1785

January 1 (Tuesday) -	New Years Day
January 21 (Monday) -	Martin Luther King Day
May 26 (Monday) -	Memorial Day
July 4 (Friday) -	Independence Day
September 1 (Monday) -	Labor Day
November 27 (Thursday) -	Thanksgiving
November 28 (Friday) -	Thanksgiving
December 24 (Thursday) -	Christmas
December 25 (Friday) -	Christmas

THROUGH THE SELF-SERVICE PORTAL

Existing LANDesk^® customers with a PMA, EMA, or TAM agreement can use the self-service portal to open new incidents and correspond with the customer support team on their open incidents.

Visit the Self-Service Portal now.

Through the LANDesk^® Support Community

The Support Community is a site combining a knowledgebase and forum together in a unified format. It’s the best place to start to get technical information about LANDesk products. Visit the site to find solutions to known issues or start a discussion to get help from other community members. Visit the Community.

LANDesk Support Answers Your Frequently Asked Questions

Join LANDesk senior support engineers each month as they guide you through frequently asked questions and the different support options available to you. Listen to past Webinars now. If you’re a LANDesk customer, watch your inbox for an invitation to register for the next monthly Webinar.

Product Availability, Support and Backward Compatibility

LANDesk^® products are regularly updated to meet the needs of rapidly changing IT environments. To provide you the best support possible, LANDesk maintains previous releases for a time before retiring them. Learn more about product availability, support and backward compatibility.